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Order Policy
We offer a number of money-saving packages that help you maximize
your profits, or you can select your Pendulums individually, creating a
unique package that is a perfect fit for your customers!
We sell our Pendulums at wholesale prices. The minimum wholesale
order is $252. Returns
Pendulums may be returned if:
- A Pendulum is damaged on arrival.
- A Pendulum comes apart due to a manufacturing defect. The
Pendulum Works! reserves the exclusive right to determine what caused the
problem.
- We shipped the wrong item.
When returning or exchanging products, please:
- Call us within seven (7) calendar days of your receipt of the order.
- Keep the Pendulum(s) in the original packing materials.
- Insure the package for the value of the item(s) being
returned.
- Include a copy of the invoice.
- Let us know what you want us to do:
- Replace with the same item(s).
- Exchange for another item(s): List each Pendulum's item number and
description. Please type or write clearly.
Exchanges
Pendulums may be exchanged within ninety (90) days for
pendulums of a different style, price, or theme, if all of the following
requirements have been met:
- The pendulums are in new, saleable condition.
- You have called in your request (928-282-2955) and have received
an OK for the exchange, as well as an Exchange Number.
- The pendulums have been packaged carefully, with substantial
protection. (The original packing material is the safest packaging.)
We strongly recommend using bubble wrap.
- The return package is fully insured.
- We reserve the right to apply a 10% restocking fee at our
discretion, in case any of the above conditions are not met.
Privacy
Policy
We take your privacy seriously.
- We will never sell your
personal information to anyone else!
- Your credit card information is secure - our
shopping cart is protected with a fully validated,
high-assurance, 1024-bit SSL certificate with secure 128/256-bit
encryption protecting all transactions and personal information
on our site.
- We will only save your payment information
(on our secure server) if you ask us to.
- We only use your personal and financial
information as directed by you, our customer, for purchases from
our three sister companies: The Pendulum Works!, The
Crystal Master Gallery, or Maria Rouge Design.
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